At Mewad Namkeens, we take care to ensure that every order is packed properly and reaches our customers in good condition.

As our products are food items, we generally do not accept returns once the product has been delivered.

Replacement or Refund

We will consider a replacement or refund if:

  • You receive a wrong product.
  • Any product is missing from your order.
  • The product or packaging is damaged during delivery.
  • The package is open or appears tampered with.
  • The product is expired or has a genuine quality issue.

Reporting an Issue

Please contact us within 48 hours of delivery if you receive a damaged, incorrect, missing, or defective product.

For faster assistance, please share your order details along with clear photographs or videos of the product and packaging.

Refund

After reviewing the complaint, Mewad Namkeens may provide a replacement or refund for the affected product.

Approved refunds will be made through the original payment method, wherever applicable.

Non-Returnable Items

Opened, partially consumed, or consumed food products cannot be returned.

Returns are also not accepted due to a change of mind or personal taste preference.

Food Safety

If you believe that a product is spoiled, contaminated, or unsafe to consume, please do not consume it. Keep the product and packaging and contact us immediately.

Contact Us

For any return, replacement, or refund-related assistance, please contact Mewad Namkeens using the contact details provided with your order.